Privacy Policy

Effective Date: 17th July 2025 · Last Updated: 17th July 2025

1. Introduction

Albert CRM LLC ("Albert CRM," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI‑powered sales and marketing analytics platform ("Service").

This Policy applies to all users of our Service, including visitors, registered users, and agency clients. By using our Service, you consent to the data practices described in this Policy.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information — Name, contact details, company, job title, credentials, profile preferences.

• Payment Information — Credit‑card data (handled by processors), billing address, invoices.

• Communications — Support tickets, feedback, marketing preferences.

2.2 Information Collected Automatically

• Usage Data — IP, browser, pages visited, clicks, session duration, performance logs.

• Analytics Data — Dashboard configs, custom KPIs, API stats.

• Cookies & Tracking — Session, preference, analytics, and third‑party cookies.

2.3 Information from Third‑Party Integrations — Ad account IDs, campaign metrics, audience insights, creative metadata from Meta, Google, TikTok, Reddit, Pinterest, Snapchat, and any other authorized platforms.

2.4 Conversion Tracking Data — Custom webhook events, transaction values, customer journey touchpoints, cross‑channel attribution.

3. How We Use Your Information

Service Delivery — Provide access, process marketing data, generate reports, enable collaboration, maintain performance.

• Account Management — Authenticate, process payments, notify, support, manage agencies.

• Analytics & Improvement — Analyze patterns, develop features, optimize UX, A/B test, create aggregated insights.

• Communications — Onboarding, updates, marketing (with consent), security alerts, billing notices.

• Legal & Security — Comply with law, enforce Terms, prevent fraud, protect rights, answer legal requests.

4. How We Share your Information

4.1 Service Providers — Payment processors (Stripe, PayPal), cloud hosting (AWS, GCP), email (SendGrid, Mailgun), analytics (GA, Mixpanel), support (Intercom, Zendesk).

4.2 Business Transfers — Information may transfer during mergers/acquisitions; you will be notified.

4.3 Legal Requirements — Disclosure to comply with law, protect rights, prevent fraud, ensure safety.

4.4 Aggregated Data — Non‑identifiable data for benchmarks, case studies (with permission), R&D, partnerships.

4.5 With Your Consent — Any additional sharing only with explicit consent.

4. How We Share your Information

4.1 Service Providers — Payment processors (Stripe, PayPal), cloud hosting (AWS, GCP), email (SendGrid, Mailgun), analytics (GA, Mixpanel), support (Intercom, Zendesk).

4.2 Business Transfers — Information may transfer during mergers/acquisitions; you will be notified.

4.3 Legal Requirements — Disclosure to comply with law, protect rights, prevent fraud, ensure safety.

4.4 Aggregated Data — Non‑identifiable data for benchmarks, case studies (with permission), R&D, partnerships.

4.5 With Your Consent — Any additional sharing only with explicit consent.

5. Data Security

5.1 Security Measures — Encryption in transit/at rest, access controls, audits, secure SDLC, staff training.

5.2 Data Breach Response — Notify within 72 hrs, detail breach nature, provide guidance, cooperate with authorities, remediate.

5. Data Security

5.1 Security Measures — Encryption in transit/at rest, access controls, audits, secure SDLC, staff training.

5.2 Data Breach Response — Notify within 72 hrs, detail breach nature, provide guidance, cooperate with authorities, remediate.

6. Data Retention

• Account Data — Life of account + 90 days.

• Analytics Data — Up to 84 months.

• Payment Records — 7 years (tax).

• Comms — 3 years or per law.

• Cookies — Session–1 year.

Deletion requests can be made via settings or support; some data retained for legal/legitimate purposes.

If you have any issues with requesting your data to be deleted via your dashboard, please contact our team using the contact information outlined in 14. Contact Information.

7. Your Rights and Choices

• Access & Portability — View, download, export data.

• Correction — Update inaccurate info.

• Deletion & Restriction — Delete account, remove integrations, restrict processing, opt‑out.

• Communication Preferences — Control marketing emails, notifications, cookies, third‑party sharing.

• Do Not Track — We do not respond to DNT signals; use cookie settings instead.

8. International Data Transfers

Servers are in the U.S.; by using the Service you consent to transfer. We follow applicable frameworks and implement safeguards for cross‑border transfers.

9. Children's Privacy

Service not intended for users under 16; we delete any such data discovered.

10. California Privacy Rights (CCPA)

Residents have rights to know, access, delete, and opt‑out; we do not sell personal info. Categories collected include identifiers, commercial info, internet activity, professional info.

11. European Privacy Rights (GDRP)

EEA users have rights to access, rectify, erase, restrict, portability, object, and avoid automated decisions. Legal bases: consent, contract, legitimate interest, legal obligation. DPO: [[email protected]].

12. Third-Party Links and Services

We are not responsible for third‑party privacy practices; review their policies before providing data.

13. Changes to This Policy

We may update this Policy; material changes announced via website, email, and in‑app notices. Continued use indicates acceptance.

14. Contact Information

Albert CRM LLC DBA InfinityOS

1419 Sadler Rd #238

Fernandina Beach, FL 32034

Email: [[email protected]] | Support: [[email protected]]

Your privacy matters — we review practices regularly to meet high data‑protection standards.

Features

Innovative Features That Redefine Possibilities

Content Generator

Create engaging content tailored to your audience with just a click.

SEO Optimizer

Boost your visibility with intelligent keyword suggestions and SEO-friendly structures.

Creative Headlines

Capture attention instantly with catchy, data-backed headlines that work.

Social Media Posts

Craft share-worthy social posts that drive traffic and engagement effortlessly.

Email Copy Wizard

Write persuasive emails that convert leads into loyal customers.

Analytics Insights

Track performance and refine strategies with actionable insights in real time.

Solutions

AI Solutions for Everyone, Everywhere

Unlock the power of advanced AI tools designed for businesses of all sizes and individuals alike. Our platform ensures accessibility across devices, making innovation available at your fingertips. Whether you're a small startup or an established enterprise, we bridge the gap between technology and growth.

Accessible across all major platforms, including Windows, Mac, and mobile devices.
Empower small to medium businesses with cutting-edge AI capabilities.
Simplify innovation with tools designed for everyone, anywhere.

Deploy Smarter, Scale Faster

Accelerate your operations with AI solutions that are ready to deploy in no time. Streamline integration, reduce setup delays, and focus on achieving your goals with tools designed for fast-paced industries.

Instant AI Deployment – Save time with pre-configured systems.
Seamless Integration – Quickly embed AI features into your workflow.
Cost-Efficient Solutions – Reduce time and development costs.

Pricing Plan

Choose a Plan That Suits Your Needs

Starter Plan

$19/month

Access to basic AI features
Limited support via email
Perfect for individuals & small projects
5 AI-powered projects per month
Basic analytics and insights
Community forum support

Professional Plan

$49/month

Full suite of AI tools
Priority email support
Ideal for growing businesses
Unlimited AI projects
Advanced analytics and reports
Priority email and chat support

Enterprise Plan

$99/month

Advanced AI solutions
Dedicated account manager
Tailored for large-scale operations
Custom AI integrations
Team collaboration tools
Dedicated 24/7 support

Services

Revolutionize Your Content with AI Precision

Elevate your brand with AI-powered copywriting. From breaking barriers with accurate translations to producing captivating social posts and detailed blogs, our AI tools ensure your message resonates with any audience, anywhere.

Global Translations

Seamlessly connect with international audiences through accurate and culturally.

Social Buzz Creator

Design impactful and engaging social media posts that stand out in a crowded digital space.

Intelligent Blogging

Streamline your blog-writing process with AI-powered drafts and creative insights tailored to your needs.

TESTIMONIALS

Hear What Our Clients Have to Say

I can't express how much this platform has revolutionized the way we approach our projects. The AI tools are incredibly intuitive and have saved us countless hours of work. The team’s support is exceptional, and I truly feel like they’re invested in our success.

Sophia Reynolds

As a small business owner, I was initially hesitant to invest in AI solutions. But this platform has proven to be a game-changer! From simplifying our operations to delivering insightful analytics, it has exceeded all my expectations. The ease of use and top-notch customer service.

James Carter

Working with this platform has been an absolute delight. The features are incredibly versatile, catering perfectly to the needs of my growing team. What sets it apart is the personalized attention we’ve received throughout our journey. It’s rare to find such a combination of innovation.

Emily Harper

Frequently Asked Questions

Your Questions, Answered Clearly

How does this platform ensure data privacy and security for its users?

Data security is our top priority. We implement end-to-end encryption, secure data centers, and strict access controls to protect your information. Additionally, we comply with industry standards like GDPR and regularly update our systems to stay ahead of potential threats.

What kind of customer support can I expect after signing up?

We provide 24/7 customer support through various channels, including live chat, email, and phone. Our dedicated team is always ready to help you resolve any issues or answer your queries promptly.

Can I upgrade or downgrade my plan based on my needs?

Absolutely! Our plans are flexible, allowing you to upgrade or downgrade as your business grows or your needs change. You can easily make adjustments through your account settings without any downtime.

Does this platform integrate with other tools and software I already use?

Yes, our platform is designed for seamless integration with popular tools like CRM systems, project management software, and analytics platforms. This ensures smooth workflows without the need for additional development.

Is there a free trial available before committing to a subscription?

We offer a comprehensive free trial that gives you full access to our platform’s core features. This allows you to explore its functionality and determine if it’s the right fit for your needs before making a decision.

How can this platform help my business grow and save costs?

By automating repetitive tasks, optimizing workflows, and providing data-driven insights, our platform helps you increase efficiency and reduce operational costs. This allows you to focus on strategic goals and business expansion.

What kind of training or resources are available for new users?

We provide detailed onboarding sessions, video tutorials, and an extensive knowledge base to help new users get started. Additionally, our team conducts regular webinars to ensure you make the most out of our platform's features.

Empower Your Vision with Smarter AI Solutions

Unlock the potential of AI to streamline your workflows, amplify creativity, and drive innovation. Our solutions are tailored to meet diverse needs, ensuring efficiency and excellence in every task.

Innovative Tools: Transform ideas into action with cutting-edge AI features.
Enhanced Productivity: Save time and achieve more with intelligent automation.
Global Reach: Break barriers and connect seamlessly with a wider audience.

Empowering businesses with innovative solutions, we are committed to providing seamless support and fostering growth. Connect with us for a brighter, smarter future!