
Effective Date: 17th July 2025 · Last Updated: 17th July 2025
1. Introduction
Welcome to Albert CRM DBA InfinityOS ("Service"), an AI‑powered SaaS platform for sales and marketing data analytics operated by Albert CRM LLC, a Florida limited liability company ("Company," "we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations.
If you are using our Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your acceptance of these Terms will be treated as acceptance by that organization.
2. Description of Service
InfinityOS provides a comprehensive platform for client acquisition analytics, including:
- Real‑time unified KPI overview across multiple advertising and analytics platforms
- Modular widget system for custom dashboard creation
- Advanced analytics and reporting capabilities
- Multi‑platform ad account integrations (Meta, Google, TikTok, Reddit, Pinterest, Snapchat, etc.)
- Conversion event tracking and visualization
- Sales funnel analytics and call recording features
- Custom metrics and dashboard builder
- API access for custom data sources
- Team collaboration and role‑based access control
3. Account Registration and Security
3.1 Account Creation
To use our Service, you must create an account by providing accurate, current, and complete information. You must be at least 16 years old to create an account, though our Service is primarily designed for business use.
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Immediately notifying us of any unauthorized use of your account
Ensuring that all users accessing the Service through your account comply with these Terms
3.3 Account Types
We offer different account types including individual user accounts and agency accounts with sub‑account capabilities. Each account type may have different features and limitations as described in your subscription plan.
4. Subscription Plans and Billing
4.1 Subscription Plans
We offer various subscription plans with different features and pricing. Current plans and pricing are available on our website. We reserve the right to modify plans and pricing with reasonable notice.
4.2 Free Trial
New users may be eligible for a free trial period. At the end of the trial, you will be automatically enrolled in a paid subscription unless you cancel before the trial ends.
4.3 Payment Terms
- All fees are quoted in U.S. dollars
- Payments are due in advance on a monthly or annual basis
- We accept major credit cards and other payment methods as specified
- All sales are final, and we do not offer refunds except as required by law
4.4 Automatic Renewal
Subscriptions automatically renew unless cancelled before the renewal date. You can manage your subscription and billing through your account settings.
5. User Conduct and Acceptable Use
You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Violate any laws, regulations, or third‑party rights
- Upload or transmit malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Service or servers
- Use automated systems to access the Service without permission
- Resell or redistribute the Service without authorization
- Use the Service to send spam or unsolicited communications
- Impersonate any person or entity
- Collect or harvest user data without permission
6. Data Collection and Privacy
6.1 Data We Collect
We collect personal information, payment information, and usage data as described in our Privacy Policy. This includes:
- Account registration information (name, email, company details)
- Payment and billing information
- Usage analytics and performance data
- Integration data from connected advertising platforms
- Custom event and conversion tracking data
6.2 Data Usage
We use collected data to:
- Provide and improve our Service
- Process payments and manage subscriptions
- Send service‑related communications
- Analyze usage patterns and optimize performance
- Comply with legal obligations
6.3 Data Security
We implement industry‑standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
7. Intellectual Property Rights
7.1 Our Intellectual Property
The Service, including all content, features, and functionality, is owned by Albert CRM LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our permission.
7.2 Your Content
You retain ownership of any data or content you upload to the Service ("User Content"). By uploading User Content, you grant us a worldwide, non‑exclusive license to use, store, and process it as necessary to provide the Service.
7.3 Feedback
Any feedback, suggestions, or ideas you provide about the Service become our property and may be used without compensation or attribution.
8. Third-Party Integrations
8.1 Ad Platform Integrations
Our Service integrates with various third‑party advertising platforms. Your use of these integrations is subject to the terms and policies of those platforms. We are not responsible for the availability, accuracy, or performance of third‑party services.
8.2 API Access
If your subscription includes API access, you must comply with our API documentation and rate limits. Excessive or abusive API usage may result in suspension or termination.
9. Disclaimers and Limitations of Liability
9.1 Service Availability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE UNINTERRUPTED, SECURE, OR ERROR‑FREE OPERATION.
9.2 Data Accuracy
While we strive for accuracy, we cannot guarantee the accuracy of data from third‑party sources or the effectiveness of analytics and recommendations provided by the Service.
9.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALBERT CRM LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
9.4 Maximum Liability
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless Albert CRM LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third‑party rights
- Your User Content
11. Termination
11.1 Termination by You
You may terminate your account at any time through your account settings. Termination does not entitle you to any refunds.
11.2 Termination by Us
We may suspend or terminate your account if:
- You violate these Terms
- You fail to pay fees when due
- We reasonably believe your use poses a security risk
- Termination is required by law
11.3 Effect of Termination
Upon termination:
- Your access to the Service will be disabled
- We may delete your data after a reasonable retention period
- All provisions that should survive termination will remain in effect
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
12.2 Arbitration
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. The arbitration shall be conducted in Florida.
12.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in class actions.
13. General Provisions
13.1 Entire Agreement
These Terms, along with our Privacy Policy and any subscription agreements, constitute the entire agreement between you and Albert CRM LLC.
13.2 Modifications
We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.
13.3 Severability
If any provision is found to be unenforceable, the remaining provisions shall continue in effect.
13.4 Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.
13.5 Force Majeure
We shall not be liable for any delays or failures due to circumstances beyond our reasonable control.
14. Contact Information
Albert CRM LLC DBA InfinityOS
1419 Sadler Rd #238
Fernandina Beach, FL 32034
Email: [[email protected]] | Support: [[email protected]]
Your privacy matters — we review practices regularly to meet high data‑protection standards.

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© InfinityOS 2025 All Rights Reserved.